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Messing up the interface

When creating interfaces you often come to a point where you need to decide what your priorities are. The most obvious choice is to cater to the needs of the user. Unfortunately when doing online business sometimes this is not easy to achieve due to certain restrictions. It then becomes an economic choice.

To simplify the problem let’s say you’re designing an interface for a contact form. There are a lot of people involved in the problem and they all have their own issues they want resolved.